1AUTOSUPPORT(8)             Linux Programmer's Manual            AUTOSUPPORT(8)
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NAME

6       autosupport  —  interactive script to provide Digium[tm]'s support with
7       information
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SYNOPSIS

10       autosupport [-h] [prefix]
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DESCRIPTION

14       autosupport is a script that is  normally  run  by  a  user  contacting
15       Digium's  Technical  Support to automate gathering support information.
16       It will probe the system for some run-time and system information,  and
17       generate a backup of Asterisk related configuration. An optional param‐
18       eter for a prefix may be specified which is typically used to specify a
19       Digium Technical Support Ticket ID.
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21       The  script  requires  root privileges to run, and writes all output in
22       the home directory of the user running the script. For the purposes  of
23       this document, this will be referred to as /root/ henceforth.
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25       The  system  information  is  written  to  /root/digiuminfo.txt and the
26       backup of configuration (and the system information file)  are  written
27       to  a  tarball  in /root/ with a base name of digium-info. A Date Stamp
28       will be appended, and if specified the optional  parameter  will  be  a
29       prefix.  The  tarball  at least is expected to be attached to a support
30       ticket with Digium.
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OPTIONS

34   Arguments:
35       prefix         Used to prefix the file names. Typically a Digium  Tech‐
36                      nical Support Ticket ID
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38   Options:
39       -h, --help     Show help about options
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FILES

42       /root/digiuminfo.txt
43       /root/digium-info_YYYYMMDD.tar.gz
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SEE ALSO

47       asterisk(8)
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AUTHOR

51       autosupport  was  written  by John Bigelow <support@digium.com> in con‐
52       junction with Charles Moye and Trey  Blancher.  This  manual  page  was
53       written  by  Tzafrir  Cohen  <tzafrir.cohen@xorcom.com>  and updated by
54       Charles Moye. Permission is granted to copy, distribute  and/or  modify
55       this  document  under the terms of the GNU General Public License, Ver‐
56       sion 2 any later version published by the Free Software Foundation.
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58       On Debian systems, the complete text of the GNU General Public  License
59       can be found in /usr/share/common-licenses/GPL-2.
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63Asterisk                         Aug 8th, 2010                  AUTOSUPPORT(8)