1ServiceNow::GlideRecordU(s3e)r Contributed Perl DocumentaSteirovniceNow::GlideRecord(3)
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6 Service-now Perl API - GlideRecord perl module
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9 An object representation of a GlideRecord object used to access your
10 Service-now instance.
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12 System Requirements
13 The Service-now Perl API requires Perl 5.8 with the following modules
14 installed
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16 * SOAP::Lite (prerequisites http://soaplite.com/prereqs.html) 0.71 or later
17 * Crypt::SSLeay
18 * IO::Socket::SSL
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21 new
22 new(Configuration object, Table name, optional caller object)
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24 $config = ServiceNow::Configuration->new();
25 $glideRecord = ServiceNow::GlideRecord->new($config,'incident',$me);
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27 Constructor. Access to the ServiceNow Glide Record object. The caller
28 object is optional unless creating a Class that inherits GlideRecord
29 (See any class in ServiceNow/ITIL for example).
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32 insert
33 insert(optional hash argument)
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35 Example:
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37 $glideRecord->insert();
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39 Inserts glide record into Table. Returns sys id.
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41 setValue
42 setValue(name, value)
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44 Example:
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46 $glideRecord->setValue('caller_id','56');
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48 Sets element within Glide Record with name to specified value. Will
49 not effect the GlideRecord within the Table until inserted or updated.
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51 addQuery
52 addQuery(name, value)
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54 Example:
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56 $glideRecord->addQuery('number','INC1000014');
57 $glideRecord->query();
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59 Refines query to include only the Glide Records with field name=value.
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61 query
62 query(optional hash arguments)
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64 Example:
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66 $glideRecord->query();
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68 Returns all Glide Records in the Table with specified query. Step
69 through the Records with the next() call.
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71 next
72 next()
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74 Example:
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76 if($glideRecord->next())
77 while($glideRecord->next())
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79 Steps through the results of Glide Record query. Returns TRUE if more
80 elements exist.
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82 update
83 update(optional hash arguments)
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85 Example:
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87 $glideRecord->setValue('name','value');
88 $glideRecord->update();
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90 Updates Glide Record in table with the Glide Record object. Changes to
91 Glide Record object will not take effect until updated or inserted.
92 Returns sys_id of record on success, undef of failure.
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94 getValue
95 getValue(name)
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97 Example:
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99 $glideRecord->getValue($name);
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101 Get value of element name in GlideRecord. Returns string value of
102 element.
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104 getDisplayValue
105 getDisplayValue(name)
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107 Example:
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109 $glideRecord->getDisplayValue($name);
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111 Gets display value of element name in GlideRecord. A display value
112 would be the string name, instead of the sys_id in the case of a
113 reference field, or the string value instead of the number value in the
114 case of choice fields.
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118perl v5.32.0 2020-07-28 ServiceNow::GlideRecord(3)