1REPORTER-RHTSUPPORT(1) LIBREPORT MANUAL REPORTER-RHTSUPPORT(1)
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6 reporter-rhtsupport - Reports problem to RHTSupport.
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9 reporter-rhtsupport [-v] [-c CONFFILE] [-F FMTFILE] [-u -C UR_CONFFILE]
10 -d DIR
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12 Or:
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14 reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...
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17 The tool reads problem directory DIR. Then it logs in to RHTSupport and
18 creates a new case.
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20 The tool can be configured to submit an uReport to RHTSupport together
21 with creating a new case.
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23 The URL to new case is printed to stdout and recorded in reported_to
24 element in DIR.
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26 If not specified, CONFFILE defaults to
27 /etc/libreport/plugins/rhtsupport.conf and to user’s local
28 ~/.config/libreport/rhtsupport.conf. User’s local configuration
29 overrides the system wide configuration.
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31 Option -t uploads FILEs to the already created case on RHTSupport site.
32 The case ID is retrieved from directory specified by -d DIR. If problem
33 data in DIR was never reported to RHTSupport, you will be asked to
34 enter case ID to which you want to upload the FILEs.
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36 Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR
37 is ignored.
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39 Option -u uploads uReport along with creating a new case. uReport
40 configuration is loaded from UR_CONFFILE which defaults to
41 /etc/libreport/plugins/ureport.conf.
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43 Configuration file
44 Configuration file lines should have PARAM = VALUE format. The
45 parameters are:
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47 Login
48 Login to RHTSupport account.
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50 Password
51 Password to RHTSupport account.
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53 URL
54 HTTP(S) address. (default: https://api.access.redhat.com/rs)
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56 SSLVerify
57 Use yes/true/on/1 to verify server’s SSL certificate. (default:
58 yes)
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60 SubmitUReport
61 Use yes/true/on/1 to enable submitting uReport together wit
62 creating a new case. (default: no)
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64 Parameters can be overridden via $RHTSupport_PARAM environment
65 variables.
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67 Integration with ABRT events
68 reporter-rhtsupport can be used as an ABRT reporter. Example fragment
69 for /etc/libreport/report_event.conf:
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71 # Report Python crashes
72 EVENT=report_RHTSupport analyzer=Python
73 reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
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76 -d DIR
77 Path to problem directory.
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79 -c CONFFILE
80 Path to configuration file.
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82 -t[ID]
83 Upload FILEs to the already created case on RHTSupport site.
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85 -u
86 Submit uReport together with creating a new case.
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88 -C UR_CONFFILE
89 Configuration file for submitting uReports.
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91 -F CONF_FORMAT_FILE
92 Formatting file for a new case.
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95 /usr/share/libreport/conf.d/plugins/rhtsupport.conf
96 Readonly default configuration files.
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98 /etc/libreport/plugins/rhtsupport.conf
99 Configuration file.
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101 ~/.config/libreport/rhtsupport.conf
102 User’s local configuration file.
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105 abrt_event.conf(5), rhtsupport.conf(5), rhtsupport_event.conf(5)
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109LIBREPORT 2.10.0 04/23/2019 REPORTER-RHTSUPPORT(1)