reporter-rhtsupport(1)

1REPORTER-RHTSUPPORT(1)         LIBREPORT MANUAL         REPORTER-RHTSUPPORT(1)
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NAME

6       reporter-rhtsupport - Reports problem to RHTSupport.
7

SYNOPSIS

9       reporter-rhtsupport [-v] [-c CONFFILE] [-F FMTFILE] [-u -C UR_CONFFILE]
10       -d DIR
11
12       Or:
13
14       reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...
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DESCRIPTION

17       The tool reads problem directory DIR. Then it logs in to RHTSupport and
18       creates a new case.
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20       The tool can be configured to submit an uReport to RHTSupport together
21       with creating a new case.
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23       The URL to new case is printed to stdout and recorded in reported_to
24       element in DIR.
25
26       If not specified, CONFFILE defaults to
27       /etc/libreport/plugins/rhtsupport.conf and to user’s local
28       ~/.config/libreport/rhtsupport.conf. User’s local configuration
29       overrides the system wide configuration.
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31       Option -t uploads FILEs to the already created case on RHTSupport site.
32       The case ID is retrieved from directory specified by -d DIR. If problem
33       data in DIR was never reported to RHTSupport, you will be asked to
34       enter case ID to which you want to upload the FILEs.
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36       Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR
37       is ignored.
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39       Option -u uploads uReport along with creating a new case. uReport
40       configuration is loaded from UR_CONFFILE which defaults to
41       /etc/libreport/plugins/ureport.conf.
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43   Configuration file
44       Configuration file lines should have PARAM = VALUE format. The
45       parameters are:
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47       Login
48           Login to RHTSupport account.
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50       Password
51           Password to RHTSupport account.
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53       URL
54           HTTP(S) address. (default: https://api.access.redhat.com/rs)
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56       SSLVerify
57           Use yes/true/on/1 to verify server’s SSL certificate. (default:
58           yes)
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60       SubmitUReport
61           Use yes/true/on/1 to enable submitting uReport together wit
62           creating a new case. (default: no)
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64       Parameters can be overridden via $RHTSupport_PARAM environment
65       variables.
66
67   Integration with ABRT events
68       reporter-rhtsupport can be used as an ABRT reporter. Example fragment
69       for /etc/libreport/report_event.conf:
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71           # Report Python crashes
72           EVENT=report_RHTSupport analyzer=Python
73                 reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
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OPTIONS

76       -d DIR
77           Path to problem directory.
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79       -c CONFFILE
80           Path to configuration file.
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82       -t[ID]
83           Upload FILEs to the already created case on RHTSupport site.
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85       -u
86           Submit uReport together with creating a new case.
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88       -C UR_CONFFILE
89           Configuration file for submitting uReports.
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91       -F CONF_FORMAT_FILE
92           Formatting file for a new case.
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FILES

95       /usr/share/libreport/conf.d/plugins/rhtsupport.conf
96           Readonly default configuration files.
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98       /etc/libreport/plugins/rhtsupport.conf
99           Configuration file.
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101       ~/.config/libreport/rhtsupport.conf
102           User’s local configuration file.
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NAME

SYNOPSIS

DESCRIPTION

OPTIONS

FILES

SEE ALSO