1REPORTER-RHTSUPPORT(1)         LIBREPORT MANUAL         REPORTER-RHTSUPPORT(1)
2
3
4

NAME

6       reporter-rhtsupport - Reports problem to RHTSupport.
7

SYNOPSIS

9       reporter-rhtsupport [-v] [-c CONFFILE] [-F FMTFILE] [-u -C UR_CONFFILE]
10       -d DIR
11
12       Or:
13
14       reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...
15

DESCRIPTION

17       The tool reads problem directory DIR. Then it logs in to RHTSupport and
18       creates a new case.
19
20       The tool can be configured to submit an uReport to RHTSupport together
21       with creating a new case.
22
23       The URL to new case is printed to stdout and recorded in reported_to
24       element in DIR.
25
26       If not specified, CONFFILE defaults to
27       /etc/libreport/plugins/rhtsupport.conf and to user’s local
28       ~/.config/libreport/rhtsupport.conf. User’s local configuration
29       overrides the system wide configuration.
30
31       Option -t uploads FILEs to the already created case on RHTSupport site.
32       The case ID is retrieved from directory specified by -d DIR. If problem
33       data in DIR was never reported to RHTSupport, you will be asked to
34       enter case ID to which you want to upload the FILEs.
35
36       Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR
37       is ignored.
38
39       Option -u uploads uReport along with creating a new case. uReport
40       configuration is loaded from UR_CONFFILE which defaults to
41       /etc/libreport/plugins/ureport.conf.
42
43   Configuration file
44       Configuration file lines should have PARAM = VALUE format. The
45       parameters are:
46
47       Login
48           Login to RHTSupport account.
49
50       Password
51           Password to RHTSupport account.
52
53       URL
54           HTTP(S) address. (default: https://api.access.redhat.com/rs)
55
56       SSLVerify
57           Use yes/true/on/1 to verify server’s SSL certificate. (default:
58           yes)
59
60       SubmitUReport
61           Use yes/true/on/1 to enable submitting uReport together wit
62           creating a new case. (default: no)
63
64       Parameters can be overridden via $RHTSupport_PARAM environment
65       variables.
66
67   Integration with ABRT events
68       reporter-rhtsupport can be used as an ABRT reporter. Example fragment
69       for /etc/libreport/report_event.conf:
70
71           # Report Python crashes
72           EVENT=report_RHTSupport analyzer=Python
73                 reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
74

OPTIONS

76       -d DIR
77           Path to problem directory.
78
79       -c CONFFILE
80           Path to configuration file.
81
82       -t[ID]
83           Upload FILEs to the already created case on RHTSupport site.
84
85       -u
86           Submit uReport together with creating a new case.
87
88       -C UR_CONFFILE
89           Configuration file for submitting uReports.
90
91       -F CONF_FORMAT_FILE
92           Formatting file for a new case.
93

FILES

95       /usr/share/libreport/conf.d/plugins/rhtsupport.conf
96           Readonly default configuration files.
97
98       /etc/libreport/plugins/rhtsupport.conf
99           Configuration file.
100
101       ~/.config/libreport/rhtsupport.conf
102           User’s local configuration file.
103

SEE ALSO

105       abrt_event.conf(5), rhtsupport.conf(5), rhtsupport_event.conf(5)
106
107
108
109LIBREPORT 2.11.3                  11/14/2019            REPORTER-RHTSUPPORT(1)
Impressum