1ServiceNow::GlideRecordU(s3e)r Contributed Perl DocumentaSteirovniceNow::GlideRecord(3)
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GlideRecord module

6       Service-now Perl API - GlideRecord perl module
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Desciption

9       An object representation of a GlideRecord object used to access your
10       Service-now instance.
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12   System Requirements
13       The Service-now Perl API requires Perl 5.8 with the following modules
14       installed
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16         * SOAP::Lite (prerequisites http://soaplite.com/prereqs.html) 0.71 or later
17         * Crypt::SSLeay
18         * IO::Socket::SSL
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Constructor

21   new
22       new(Configuration object, Table name, optional caller object)
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24           $config = ServiceNow::Configuration->new();
25               $glideRecord = ServiceNow::GlideRecord->new($config,'incident',$me);
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27       Constructor.  Access to the ServiceNow Glide Record object. The caller
28       object is optional unless creating a Class that inherits GlideRecord
29       (See any class in ServiceNow/ITIL for example).
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Subrotines

32   insert
33       insert(optional hash argument)
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35       Example:
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37           $glideRecord->insert();
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39       Inserts glide record into Table. Returns sys id.
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41   setValue
42       setValue(name, value)
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44       Example:
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46               $glideRecord->setValue('caller_id','56');
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48       Sets element within Glide Record with name to specified value.  Will
49       not effect the GlideRecord within the Table until inserted or updated.
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51   addQuery
52       addQuery(name, value)
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54       Example:
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56           $glideRecord->addQuery('number','INC1000014');
57           $glideRecord->query();
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59       Refines query to include only the Glide Records with field name=value.
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61   query
62       query(optional hash arguments)
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64       Example:
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66               $glideRecord->query();
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68       Returns all Glide Records in the Table with specified query.  Step
69       through the Records with the next() call.
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71   next
72       next()
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74       Example:
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76               if($glideRecord->next())
77               while($glideRecord->next())
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79       Steps through the results of Glide Record query.  Returns TRUE if more
80       elements exist.
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82   update
83       update(optional hash arguments)
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85       Example:
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87           $glideRecord->setValue('name','value');
88               $glideRecord->update();
89
90       Updates Glide Record in table with the Glide Record object.  Changes to
91       Glide Record object will not take effect until updated or inserted.
92       Returns sys_id of record on success, undef of failure.
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94   getValue
95       getValue(name)
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97       Example:
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99           $glideRecord->getValue($name);
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101       Get value of element name in GlideRecord.  Returns string value of
102       element.
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104   getDisplayValue
105       getDisplayValue(name)
106
107       Example:
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109           $glideRecord->getDisplayValue($name);
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111       Gets display value of element name in GlideRecord. A display value
112       would be the string name, instead of the sys_id in the case of a
113       reference field, or the string value instead of the number value in the
114       case of choice fields.
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118perl v5.32.1                      2021-01-27        ServiceNow::GlideRecord(3)
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