1REPORTER-RHTSUPPORT(1)         LIBREPORT MANUAL         REPORTER-RHTSUPPORT(1)
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NAME

6       reporter-rhtsupport - Reports problem to RHTSupport.
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SYNOPSIS

9       reporter-rhtsupport [-v] [-c CONFFILE] [-F FMTFILE] [-u -C UR_CONFFILE]
10       -d DIR
11
12       Or:
13
14       reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...
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DESCRIPTION

17       The tool reads problem directory DIR. Then it logs in to RHTSupport and
18       creates a new case.
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20       The tool can be configured to submit an uReport to RHTSupport together
21       with creating a new case.
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23       The URL to new case is printed to stdout and recorded in reported_to
24       element in DIR.
25
26       If not specified, CONFFILE defaults to
27       /etc/libreport/plugins/rhtsupport.conf.
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29       Option -t uploads FILEs to the already created case on RHTSupport site.
30       The case ID is retrieved from directory specified by -d DIR. If problem
31       data in DIR was never reported to RHTSupport, you will be asked to
32       enter case ID to which you want to upload the FILEs.
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34       Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR
35       is ignored.
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37       Option -u uploads uReport along with creating a new case. uReport
38       configuration is loaded from UR_CONFFILE which defaults to
39       /etc/libreport/plugins/ureport.conf.
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41   Configuration file
42       Configuration file lines should have PARAM = VALUE format. The
43       parameters are:
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45       Login
46           Login to RHTSupport account.
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48       Password
49           Password to RHTSupport account.
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51       URL
52           HTTP(S) address. (default: https://api.access.redhat.com/rs)
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54       SSLVerify
55           Use yes/true/on/1 to verify server’s SSL certificate. (default:
56           yes)
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58       SubmitUReport
59           Use yes/true/on/1 to enable submitting uReport together wit
60           creating a new case. (default: no)
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62       Parameters can be overridden via $RHTSupport_PARAM environment
63       variables.
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65   Integration with ABRT events
66       reporter-rhtsupport can be used as an ABRT reporter. Example fragment
67       for /etc/libreport/report_event.conf:
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69           # Report Python crashes
70           EVENT=report_RHTSupport analyzer=Python
71                 reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
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OPTIONS

74       -d DIR
75           Path to problem directory.
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77       -c CONFFILE
78           Path to configuration file.
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80       -t[ID]
81           Upload FILEs to the already created case on RHTSupport site.
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83       -u
84           Submit uReport together with creating a new case.
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86       -C UR_CONFFILE
87           Configuration file for submitting uReports.
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89       -F CONF_FORMAT_FILE
90           Formatting file for a new case.
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FILES

93       /usr/share/libreport/conf.d/plugins/rhtsupport.conf
94           Readonly default configuration files.
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96       /etc/libreport/plugins/rhtsupport.conf
97           Configuration file.
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SEE ALSO

100       abrt_event.conf(5), rhtsupport.conf(5), rhtsupport_event.conf(5)
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104LIBREPORT 2.1.11.1                11/13/2018            REPORTER-RHTSUPPORT(1)